Help and Advice For your Tech
The latest phone scam…
You may get a call from someone saying they are from BT, they may suggest that your broadband is not running as fast as it should be and they will offer to help you by asking you to download some software so they can check your broadband speeds.
Whoever they say they are – If they ask you to download some software called ‘Team Viewer‘ HANG UP!
Team Viewer is a great tool to give someone remote access to your computer but in the wrong hands it can be used to access everything on your computer from emails to passwords & bank details etc. They will try to befriend you and may even call a couple of times so you become familiar with them and let your guard down.
Some things to listen out for in the conversation…
NEVER download software called ‘Team Viewer‘ when asked to by someone on the phone.
You shouldn’t need to download anything to test your broadband speed, just go to – http://www.speedtest.net
If you think you have something dodgy on your computer, try this to remove it – http://MalwareBytes.com (Free)